Terms & Conditions

Consumer Terms & Conditions - Kimberley Season Pass

50% off Kimberley Tours and Experiences 2026

1. The Promoter is Tourism North West Inc trading as Australia’s North West of 1 Short Street, Broome, Western Australia, 6725, ABN 24 772 721 131. The Promoter’s contractors are:
   1. Broome Tourist Bureau Incorporated t/as Broome Visitor Centre (ABN 96 642 239 833) 1 Hamersley Street, Broome WA 6725; and
   2. Ord Tourist Bureau Incorporated t/as Kununurra Visitor Centre (ABN 62 688 278 920) of 75 Coolibah Drive, Kununurra, Western Australia, 6743.

Together the “Visitor Information Centre”.

2. A reference to the Promoter includes its officers, employees, agents and

3. The Promoter is running a Kimberley Season Pass voucher incentive program offering a discount redeemable with eligible Visitor Information Centre contracted tour and experience operators (“Promotion”). Consumers will be able to redeem a 50% off discount, up to a maximum discount value of AUD $500.00. (“Discount”)
4. By submitting a booking to this Promotion, the Consumer is deemed to accept these Terms and Conditions.
5. This Promotion is open to any Consumer aged 18 years and

6. Individuals who are officers or employees of the Promoter, the Promoter’s contractors and agents, including the Visitor Information Centre, are not eligible to redeem the Discount. Any bookings found to be made by such individuals will be cancelled.
7. Individuals who are officers or employees of the Tourism Product(s) associated with this Promotion are not eligible to redeem the Discount within their Tourism Product(s) business. Any bookings found to be made by such individuals will be cancelled.
8. Tourism Product(s) cannot be purchased for commercial on-
9. The Promotion commences at 9:00AM Australian Western Standard Time (AWST) on 6 July 2026 to 11:59PM (AWST) on 31 October 2026 or until all available Discounts have been claimed (“Promotional Period”).
10. To participate, Consumers must, during the Promotional Period:

1. supply a valid email address to the Broome Visitor Centre and
2. the Discount will be applied by the relevant Visitor Information Centre and be redeemable on eligible Tourism Product(s) either in person, online or via telephone at the time of booking the Tourism Product(s).

11. Neither the Promoter nor the participating Visitor Information Centre will be responsible for any consequential loss or become liable to provide any replacement for a Discount, if a Consumer fails to accurately complete the instructions required to redeem the
12. Any failure by a Consumer to complete the necessary steps may result in the unavailability of Discount for the Consumer, including in the case where all Discounts have been
13. Each successful Consumer will receive a Discount, up to the maximum value of AUD

$500.00 redeemable on a Tourism Product(s) booking, to be made through the participating Visitor Information Centre either in person, online or by phone using a valid email address for bookings from 6 July 2026 to 31 October 2026 (“Booking Period”).

14. The Discount is applicable to new bookings only and cannot be applied to bookings made outside the Booking Period. Changes to existing bookings of Tourism Product(s) will be subject to the Tourism Product(s) providers Terms and conditions.
15. Each Consumer agrees that a Discount:

1. must be booked, paid in full and redeemed on Tourism Product(s) within the Booking Period, with the Tourism Product(s) to be for travel between 13 July 2026 to 31 October 2026 (“Travel Period”). Travel dates are subject to individual Tourism Product(s) discretion and availability;
2. cannot be redeemed directly with the Tourism Product(s) provider and can only be redeemed at the participating Visitor Information Centre either in person, by phone or online;
3. cannot be redeemed on hire vehicle, point-to-point transport providers (unless there is a guided element or it is packaged with an experience or tour); farmers markets, markets, retail precincts, some charter services (air, coach small charter vehicle, car, van charter, motor home hire and short terms leisure equipment hire (unless there is a guided element), accommodation (hotels, holiday parks, station stays, caravan parks or holiday homes), events, festivals, restaurants, cafes, food outlets, national park entry fees or food and beverage products (unless it includes guided commentary or part of a group experience) or fuel surcharges;
4. is exclusive of any additional costs and liabilities incurred beyond the value of the Discount (used in accordance with the conditions of use) or incurred after the Discount has been redeemed;
5. must result in the use of the value Discount in a single transaction when redeeming. No ‘change’ or ‘credit’ will remain for use at a later date or on a subsequent booking;
6. is personal, non-refundable and not transferable, exchangeable or redeemable for cash;
7. wiil be subject to terms and conditions of the Tourism Product(s) providers, including where the Consumer is required to agree to those terms and conditions at the time of redeeming the Discount;
8. is subject to a maximum discount amount of AUD $500.00;
9. may require the Consumer to provide proof of identity if requested by the Promoter, the participating Visitor Information Centre or the Tourism Product(s) provider;
10. cannot be used to pay any cancellation or fees incurred for cancelling or changing any booking; and
11. is subject to the availability of individual Tourism Product(s) and the associated Maximum Booking Cap of $15,000 (including GST).
12. If the Tourism Product(s) provider cancels a booking made by the Consumer and no suitable alternative date is available or cannot be agreed, the Consumer may request that the value of the Discount applied to that Tourism Product(s), be revalidated by the Visitor Information Centre and applied to an alternative Tourism Product(s) within the Booking
13. Amendments and cancellations made by the Consumer to the Tourism Product(s) booked may be subject to fees.
14. The Promoter reserves the right to verify by any means which the Promoter considers necessary the identity of any Consumer and to satisfy itself that the Consumer has fulfilled these Terms and The Consumer must co-operate fully with the Promoter in any verification process.
15. If a Consumer breaches any of these Terms and Conditions, acts unlawfully, tampers or attempts to tamper with the Promotion, jeopardises the fair and proper conduct of the Promotion, or acts unlawfully, improperly or unethically (each in the Promoter's sole opinion), the Promoter reserves the right to disqualify the entry and Discount will be
16. The Promoter's decision is at the full discretion of the Promoter and is final and No correspondence will be entered into. No Consumer shall have, bring or assert any legal or equitable right under or in connection with the Promotion or these Terms and Conditions, including anything done, attempted, not done or not attempted by the Promoter under or in connection therewith. In that regard, neither the Promotion, nor these Terms and Conditions, nor anything done, attempted, not done or not attempted by the Promoter under or in connection therewith shall be justiciable. The preceding provisions of this clause 21 apply even if the Promoter, through its negligence, has caused the Consumer any sort of loss.
17. The Promoter may suspend, vary or cancel the Promotion at any

22. If the Promotion is being conducted electronically:

1. the time of entry will in each case be the time the online entry is received by the Visitor Information Centre database. The Promoter accepts no liability, in negligence or howsoever, for any late, lost or misdirected entries due to technical disruptions, network congestion or for any other reason;
2. any costs associated with accessing the Promotional website are the Consumer’s responsibility and may depend on the Consumer’s usage plan; and

1. the Consumer must not submit an entry which includes any computer virus or other harmful computer software.
2. the Consumer must not tamper with the entry mechanism, use scripting or an application code to submit multiple entries or manipulate the participation process or the entry mechanism adopted by the Promoter and/or Visitor Information
3. The Promoter reserves the right to contact any Consumer in connection with future promotions. If a Consumer does not want this to occur, the Consumer may in accordance with the Promoter’s Privacy Policy, unsubscribe from the mailing list at the time of receiving any promotional material.
4. All entries become the property of the

25. The Promoter collects personal information in order to conduct the Promotion and may disclose such information to third parties, including, but not limited to:
    1. the Visitor Information Centre for the purpose of facilitating the redemption of the Discount; and
    2. for future promotional, marketing and publicity purposes. Consumers should direct any written request to access, update or correct personal information to the
26. To the fullest extent permitted at law all implied terms and conditions are excluded from these Terms and Conditions.
27. To the fullest extent permitted at law, each Consumer releases the Promoter from any and all liability (in contract, equity, negligence, or howsoever) for costs, damages, expenses, and losses which any Consumer may suffer or incur as a result of the Promoter's action or inaction arising out of or in connection with the Promotion or these Terms and Conditions. The Consumer agrees not to bring or assert any claim, proceeding or cause of action against the Promoter, The Consumer shall indemnify the Promoter from any and all losses, costs and expenses sustained by the Promoter on account of the Consumer breaching this clause 27 or any other provision of these Terms and Conditions.
28. Without limiting clause 28, in no circumstances is the Promoter liable (in negligence or howsoever) to any Consumer for any indirect or consequential losses, including but not limited to loss of opportunity (including business opportunity), savings, revenue or
    
    
29. Without limiting either or both of clauses 28 and 29 the Promoter is not liable (in negligence or howsoever) to the Consumer for the acts or omissions of third parties (including any parties for whom the Promoter is or may be vicariously liable).
30. These Terms and Conditions are governed by the laws of Western Australia irrespective of the place of residence of any Consumer.
31. In these Terms and Conditions, unless the context otherwise requires-

Booking Period means 9:00AM Australian Western Standard Time (AWST) on 6 July 2026 to 11:59PM (AWST) on 31 October 2026.

Consumer means someone who participates by submitting an Entry in the Promotion.

Entry means the submission of a validly completed and verified booking during the Promotional Period, and where approved, completion by the Consumer of all necessary actions to receive a 50% off Discount.

Maximum Booking Cap means the maximum allocation of bookings available at each Tourism Product(s) provider for bookings using a 50% off Discount as part of the Promotion.

Promoter means Tourism North West Inc trading as Australia’s North West of 1 Short Street, Broome, Western Australia.

Promoter’s Privacy Policy means the privacy policy accessible at https://www.australiasnorthwest.com/privacy-statement/

Promotional Period means 9:00AM Australian Western Standard Time (AWST) on 6 July 2026 to 11:59PM (AWST) on 31 October 2026.

Tourism Product(s) means an eligible bookable product that is either a Tour or Tourism Experience as defined in these Terms and Conditions.

Tour refers to any bookable product, organised excursion with a guide and or commentary bookable via the Visitor Information Centre. These may vary in duration from less than a day, a day or extended touring that may include; walking, bike, segway, adventure or outdoor tours, coach tours, 4WD tours, aerial tours or aerial activities, marine, cruises, sailing, water, scuba diving or snorkelling tours, marine wildlife interactions and food or beverage tours.

Tourism Experience means a fixed place of interest, offering a distinct visitor experience to the leisure tourist. For the purpose of the 50% off Discount, tourism experiences are considered to be cultural experiences, specialised tourism food or beverage experiences, observatories, planetariums, zoos, sanctuaries, aquariums, amusement and theme parks, wildlife and animal parks.

Travel Period means from 13 July 2026 to 31 October 2026, subject to individual operators discretion and availability.

Visitor Information Centre means either the Broome Visitor Centre and the Kununurra Visitor Centre.

Discount means the 50% discount (up to the value of $500) applied by the participating Visitor Information Centre during the booking process to be redeemed by the Consumer.